Due to a system upgrade, the Planning and Land Use System (PLUS) will be unavailable from 8 a.m. to 2 p.m. on Sunday, December 15, 2024. We apologize for the inconvenience while we upgrade PLUS to enhance the customer experience.

LDS building permit and site plan customers, if you are experiencing issues accessing or processing your permit or plan that was started in FIDO, PAWS or ProjectDox and converted to PLUS, please contact our Customer Experience Team for further assistance at 703-222-0801, TTY 711 or by form.

For step-by-step submission details for all building and site permit/plan records in PLUS, visit the new LDS Permit Library.

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New Users

If you are a new user you may register for a free Citizen Access account. It only takes a few simple steps and you'll have the added benefits of seeing a complete history of applications, access to invoices and receipts, checking on the status of pending activities, and more.